SHIPPING & DELIVERY

What Is Your Delivery Policy?
High Sierra strives to deliver your order within the delivery timing listed. Please note that the expected delivery time is at our best approximation and will vary with circumstances such as delivery restrictions, payment and stock availability.

The actual time of deliver will also be subject to the delivery schedule of the 3rd party logistic provider engaged by High Sierra Egypt which may be changed from time to time without any prior notice.
Delivery Charges
Items are charged differently according to the destination city and the size of the product.

Conditions may apply to certain areas of Egypt. We do not ship to P.O. Boxes.
High Sierra Egypt reserves the right to adjust the delivery rate without any prior notice, and this shall be reflected upon checkout.
What Should I Do If My Order Hasn’t Been Delivered Yet?
If your order has not arrived by the estimated delivery date, please email us at info@highsierra.com.eg including your contact details and Order ID or reach our call centre on (002) 01273373300.

How Long Does Delivery Take?
Standard delivery (trackable) for Egypt orders only. The standard delivery timing taken will be approximately 3 to 5 business days after the order has been placed online. Longer processing time may be required during promotions, holidays, and festive season.